Sometimes, the customer actually IS right.
Tuesday, July 31st, 2007Me: (at Office Depot) “Hi, do you have Bluetooth mice?”
Generic retail guy: “Yeah, all our mice are right over here.” (leads me to various mice)
Me: (one minute later) “I see you have some wireless mice, but none of them appear to be Bluetooth.”
Retail guy: “Right, you’d need to use the little…USB connector things that come with the wireless mice here to use them. We have laser mice and regular optical mice.”
Me: “Um, yeah, but I’m really looking for Bluetooth in particular because my computer has internal Bluetooth, so I wouldn’t need to use a dongle.”
Retail guy: “Well, if you think about it, it doesn’t really make sense to have a Bluetooth mouse, right? I mean, if you’re in a Starbucks or something, how does your computer know which to listen to? Know what I mean?”
Me: “No.”
Retail guy: “Well, how would your computer know you were using your Bluetooth mouse?”
Me: “Because I would pair my laptop and mouse. It’s just as if I had a dongle.”
Retail guy: “Yeah, but what I mean is, it wouldn’t make sense for there to be a Bluetooth mouse. If you’re in your apartment and you’re using the Internet, how does your computer use both at the same time?”
Me: “Um, look, Bluetooth mice definitely exist. I still don’t know why the Internet has anything to do with a mouse.”
Retail guy: “Well, how could your computer listen to the wireless Internet and to a Bluetooth mouse at the same time?”
Me: “…Uh, Bluetooth and wi-fi are totally different.”
Retail guy: “Oh, y’know, I…err…I got confused, I was thinking of something else. Never mind.”
Me: “Okay…”
Retail guy: “Yeah, so…I don’t think we have any Bluetooth mice. All we have is right here.”
Me: “Thank…you…?”
Yeah, he had no idea what he was talking about.

